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Patient Customer Service
YZK Medical Billing & Business Support provides dedicated patient customer service to support your practice and your patients. Our representatives assist with billing questions, explain charges clearly, and help process payments when applicable — helping improve communication and patient satisfaction.
Patient Support Services
Our patient customer service team works as an extension of your practice, handling billing-related inquiries professionally and efficiently while maintaining clear communication with patients.
Our Patient Support Team
Our patient customer service department is staffed with trained representatives focused on professionalism, responsiveness, and respectful communication. We work to ensure patients feel supported while helping practices manage billing-related interactions efficiently.
Areg Alikhanian
VP of Operations
Yelena Khachatryan
General Manager
Rick Ramirez
VP of Business Development
Questions About Patient Customer Service
Have questions about how YZK supports patient communication and billing inquiries? Below are answers to common questions regarding our patient customer service services.
Our representatives handle billing-related patient calls, answer questions, and provide clear explanations of charges while coordinating with your practice when needed.
Yes. Patients have access to speak with a trained representative for billing questions and payment-related concerns.
When applicable, our team assists with payment collection in accordance with your practice’s billing policies.